Serving homes and businesses across Metro Detroit Emergency? 810-360-9664

Google reviews · 53 customer experiences

Trust, in their own words.

Every review currently shared on our Google business profile, gathered here without changing the words our customers chose.

View our Google profile →

The people we serve

Every Google review.

Residential repairs, commercial projects, new systems, and the moments when showing up mattered most.

Rory Locke

4 months ago
01

Deeply Rooted Mechanical installed a new rooftop unit at our business Frames Plus More. Chase, the service manager and his crew were very professional. They took the time to fully explain the operation of our new unit. They also did an excellent job cleaning the work area when they finished.

Google review ↗

Stephen Dzambo

5 months ago
02

Chase at Deeply Rooted is incredible to work with. I experienced a furnace issue during the winter and Chase arrived at my house within 2 hours of me leaving a message. He took the time to explain my issue and offered a fix at a very reasonable price. Chase even left a spare part for me and showed me what I would need to do in case of an emergency so I didn’t have to stress about him coming out. We also got a furnace replacement with Deeply Rooted and the experience was also amazing. Deeply Rooted did the replacement quickly and at a very fair price. When I have questions or need help with anything, Chase always makes himself available to help. The customer service him and his team provides is outstanding! Overall, out of all the HVAC companies that I’ve worked with, Deeply Rooted is the friendliest, most thorough, and very fair with costs. They get a 10/10 in my book.

Google review ↗

Daniel Thomas

2 months ago
03

Highly recommend! Deeply Rooted installed a new furnace for us and they went above and beyond throughout the entire process. The furnace has been installed for at least six months and works great. It is quiet and very efficient. Matt and Chase were very easy to communicate with, kind, knowledgeable, and prompt. Also, their prices were more than fair. This is an excellent company for any HVAC needs.

Google review ↗

Pamela George

4 months ago
04

I called Deeply Rooted Mechanical this morning because my carbon monoxide detector was going off, and I wanted to make sure my home and family were safe. Chase responded quickly and took the situation very seriously. He sold me a brand-new, reliable carbon monoxide detector and made sure it was properly set up. He also thoroughly tested my home for any signs of carbon monoxide and carefully inspected my furnace heat exchanger for cracks. I really appreciated how professional and thorough he was. Chase explained everything he was doing and made sure I understood the results. By the end of the visit, he reassured me that my home was carbon monoxide free, which gave me a lot of peace of mind. I’m very grateful for his honesty, knowledge, and attention to safety. I highly recommend Deeply Rooted Mechanical and Chase to anyone looking for trustworthy and reliable HVAC service.

Google review ↗

Steven Finlayson

a year ago
05

Deeply Rooted was a great experience for our family! We needed the works- new A/C condenser, new furnace, new thermostat, you name it- and we were very pleased not only with the upgrade in equipment, but in the service that was provided to us. Matt and his crew were polite, respectful of our time, and very professional. For the first time since we moved in, our house is at a comfortable temperature year-round. I would recommend them to anyone that needs commercial or residential HVAC work!

Google review ↗

Lamar Richards

2 months ago
06

On one of the coldest weekends we had back in January, my furnace stopped working. I reached out to another company and they agreed to come out the same day. However after waiting for several hours past the promised appointment time and following up with them several times over I reached out to Deeply Rooted. By this time it was evening and Chase from Deeply Rooted came out, quickly identified what was going on, and even helped me with setting up my space heaters so that my pipes would not freeze. Within a few days he and his team installed a new furnace for me and went above and beyond what I could have asked. My furnace is in my crawl space, so it's not the most pleasant place to do an install. They not only removed my old furnace, but they removed a second furnace which had been left down there from even beforehand. He and his team were kind and great to work with.

Google review ↗

Anthony Progar

9 months ago
07

My hydro-static boiler was not working and with the cold temperatures it was not pleasant. Deeply Rooted Mechanical's service tech was top notch bringing the heating unit back online. Chase was very friendly and professional. I highly recommend Deeply Rooted Mechanical.

Google review ↗

Josh Pastor

8 months ago
08

I recently called on Deeply Rooted because my furnace was intermittently starting and stopping, without reaching the desired temperature. Chase was extremely considerate with his communication and showed expert knowledge in solving the problem. He was extremely polite to my wife while I wasn’t home during the repair and Matt was prompt to schedule the appointment on the same day that I requested it. If you want honest work and great pricing, go to Matt and his team for anything related to HVAC!

Google review ↗

Jeffrey Brink

a month ago
09

Excellent service and great communication. Jason and Chase were fantastic guys to work with. Highly recommend them.

Google review ↗

Dan Huber

a month ago
10

Technician was polite, explained repair, and price breakdown well and fairly. Happy customer!

Google review ↗

Steven Woodcock

3 months ago
11

This is my second time using their service. Chase was wonderful, kind, and very helpful. Bill and Matt are wonderful as well

Google review ↗

Joe Legato

8 months ago
12

Deeply Rooted Mechanical has been fantastic to work with. I have had them replace one rooftop unit and repair two rooftop units. In both instances they were thorough, considerate of our property, considerate of our employees, and provided expert level of professionalism at every step of the process. The next time I am need, Matt and his team will be my first call.

Google review ↗

Madeline Dunn

8 months ago
13

Deeply Rooted Mechanical rebuilt all of the existing supply and return lines in my HVAC system and also tuned up my furnace. I interviewed 3 HVAC companies before choosing Deeply Rooted. I definitely made the right choice. They fixed my furnace overheating problem without adding additional lines the other companies suggested. I am a new homeowner that uncovered a crawl-space surprise requiring multiple companies (HVAC, Foundation, Demolition teams) to service the home. Out of all the contractors that worked on my house, Deeply Rooted Mechanical was the kindest and by far most professional. They worked diligently until the job was done and they hire qualified, stand-up workers. They also insisted on taking their shoes off when entering the home. That says a lot about how they value each customer like family!

Google review ↗

Ron Campbell

4 months ago
14

Chase was great. Professional, responsive, knowledgeable, and punctual. Could tell her has a passion for the job.

Google review ↗

K. Krill

4 months ago
15

The Deeply Rooted Team provides outstanding customer service. They are kind, respectful, and efficient. Highly recommend!

Google review ↗

Andrew Beach

8 months ago
16

We called Deeply Rooted Mechanical the morning our furnace went out our office. They were out same day to fix our furnace! Chase was super kind and personable as well as efficient. I highly recommend this company for all of your HVAC needs!

Google review ↗

Deck King

11 months ago
17

Deeply rooted replaced the Furnace and AC for my family home. Honest, Genuine, Hardworking, Fair. I will never have anyone else work on my home. It’s not often you meet contractors that are REALLY focused on taking care of you like family. Deeply Rooted is a phenomenal company and I would recommend them for residential as well as commercial replacement or repair! Definitely one of the best companies in Michigan!

Google review ↗

Ashley R

8 months ago
18

The team at Deeply Rooted Mechanical went out of their way on the weekend to replace my AC and Furnace. They were professional and prompt. I would recommend them for any residential service ... I even recommended them to my sister for a furnace issue and she was happy with the work they provided as well as the price.

Google review ↗

Kathy Flowers

8 months ago
19

Chase and Deeply Rooted Mechanical helped me solve my complicated issues regarding my furnace problems and heat distribution throughout my home. He communicated well, with integrity and respect, and worked to address the issue in a way that was least expensive. Highly recommend them!

Google review ↗

Jeremiah Brown

4 months ago
20

Chase was great, was very informative and helpful in explaining all of our needs and providing a competitive and fair quote for our services.

Google review ↗

Corey De Luca

a year ago
21

I recently had the pleasure of using Deeply Rooted, and I couldn't be happier with the service I received. From the moment I contacted them, the owner was incredibly kind and helpful, going above and beyond to understand my AC issues. What impressed me most was their honesty and transparency – I felt like I could truly trust their recommendations. The technician was just as amazing – super nice, knowledgeable, and really took the time to explain everything to me. It's rare to find a company where everyone is so genuinely committed to providing top-notch service and integrity. I highly recommend Deeply Rooted AC to anyone looking for reliable, friendly, and trustworthy AC service.

Google review ↗

Laura C

9 months ago
22

Excellent service! Very prompt and professional! We called on a Monday afternoon and had a technician at our home by Tuesday afternoon to fix our system. They even talked me through how to turn off the water to my leaking humidifier via text on Monday night. We highly recommend Deeply Rooted and plan to use them for all our HVAC needs going forward.

Google review ↗

Elizabeth Kunst

3 months ago
23

Deeply Rooted is the best! They came just in time to get my AC working. Thank you, Matt!

Google review ↗

george hajal

8 months ago
24

Deeply rooted took care of all of our needs during our basement renovation. Thank you to Matt for getting us on the schedule and your help with the guidance planning of our newly finished space. ANYTIME anyone has HVAC needs this company is the only one I would recommend!

Google review ↗

Derek M.

8 months ago
25

Awesome experience from initial estimate to final installation. The service manager Chase did an awesome job answering all my questions and I was very pleased with the quality of work. Highly recommend!

Google review ↗

Sharon Hunt

a year ago
26

In March 2024, the company who had installed my furnace, offered a very low price to do an inspection. The technician that came out told me my furnace was leaking water inside and would maybe last another year. The next step was sending out a salesman. Who quoted me $20,000 to get a whole new system and a free water heater. I still question the push of a free water heater. I declined. Then in November 2024, my furnace stopped working. A friend suggested Deeply Rooted. 1. A technician came out the same day I called even though he had to reschedule a previous appointment because they knew I had no heat. (Concern for customers) 2. The technician replaced an O-ring, which took care of the leak!(Experience staff) 3. Once the furnace was running again, he politely waited 30 to 40 minutes to make sure everything kept working.(Character) 4. Well, it did quit and I did need a new board. He found the part and took care of it that day so I would have heat.(Efficiency) 5.Therefore, for around $1300 a year later, I have a working furnace. YOU WONT REGRET CALLING DEEPLY ROOTED!!!

Google review ↗

Adam Mashni

a year ago
27

Our furnace was having issues, and Matt was responsive and prompt in his communication. He let me know when the guys would be at our house, and then followed up the next day to make sure the furnace worked overnight. Highly recommend!

Google review ↗

Samuel Downie

a year ago
28

We lost AC in the middle of July with basically a newborn at home, and Deeply Rooted was there fast and got my AC running better than ever. They are extremely pleasant to work with, and I have full confidence in their ability to handle any future issues.

Google review ↗

Ami Creech

4 months ago
29

Such a kind technician. He was very thorough. Looking forward to working with the company.

Google review ↗

Chris Walters

a year ago
30

These guys are highly responsive, very knowledgeable and thorough in the work done on my home furnace. Went above and beyond to check for replacement parts as I was having a manufacturer known issue but out of typical warranty periods. Expertise in the furnace and manufacturer gave me a lot of confidence. Would highly recommend for any scale of HVAC work.

Google review ↗

Brandon Thorn

a year ago
31

I have used Deeply Rooted for two jobs now, one for my entire Mini Split install and another for my boiler repair service. When nobody else could figure out the best system, Matt and his team at Deeply Rooted got it done! When I couldn't get someone to come out and fix my boiler when it was negative out, Matt and his team at Deeply Rooted got it done! Whenever I have any issue with my systems, Deeply Rooted is out right away and gets it fixed up! I cannot say how much I appreciate the entire team at Deeply Rooted for their expertise, pricing, and values when it comes to my mechanical services.

Google review ↗

Amy Finlayson

a year ago
32

Matt and his team were out to replace our AC and Furnace. They were on time, polite and respectful of our space. They left it cleaner then they found it! Bill took the time to go over our new thermostat and help set up the settings. They also stayed late to make sure the job was done and you can tell they really take pride in what they do. Can't recommend them enough!

Google review ↗

Matt Vetter

a year ago
33

Matt Pastor and the entire Team at Deeply Rooted Mechanical truly embody what we look for in a trusted Trade Partner. We will continue to venture into projects with them and highly recommend them as an HVAC provider.

Google review ↗

Jack Losee

a year ago
34

Deeply Rooted has been very accommodating and highly competent in the work they’ve done for us. The service tech was a wealth of experience, knowledge and professionalism. I can’t rate our experience so far highly enough.

Google review ↗

Bradley J. Bagans Sr.

a year ago
35

Working with Matt and his team was excellent. I’ve been in construction and maintenance for over 37 years and know a great company when I see one. Highly recommend you call Deeply Rooted Mechanical.

Google review ↗

Nathan Kunst

9 months ago
36

I had NO HEAT and Matt and his Deeply Rooted team made sure to prioritize my home and get it done right. Very thankful for this business!

Google review ↗

Chris Dunlap

a year ago
37

My industrial building had 7 large AC rooftop units replaced and installed in a single afternoon! Nice work!

Google review ↗

Corey Placido

3 months ago
38

Chase was very professional and fixed the job!

Google review ↗

Joe and Courtney Robinson

a month ago
39

Excellent service. Very helpful and informative.

Google review ↗

Haley

8 months ago
40

Truly went above and beyond- was the quickest fix that we couldn’t figure out so since we paid for an hour they did extra work to set us up for success in the future!!!

Google review ↗

David Wills

8 months ago
41

Great communication and my problem was solved in one visit! Top notch and I will continue to use them for all my future needs!

Google review ↗

Luv Bye

a year ago
42

I had called them to replace my ac because another company told me it needed replaced and the tech came out and was able to fix my ac and save me from a huge headache.

Google review ↗

Nick Coram

a year ago
43

Great people, great service, great prices. Technicians are unbelievably knowledgeable and professional. Highly recommend!

Google review ↗

rafal dabek

9 months ago
45

Chase was great, fast and accurate fox.

Google review ↗

Benjamin Kraft

8 months ago
46

10 out of 10 service and also extremely kind.

Google review ↗

Mike Brock

a year ago
48

Would probably be better if you didn’t drive around with your brights on

Google review ↗

Jennifer Boberg

a month ago
50

Deeply Rooted came out today to help us with AC repair. Couldn’t have asked for a better experience. Chase was knowledgeable, fast, professional and upfront about the plan and costs. I highly recommend Deeply Rooted and Chase!!!!!

Google review ↗

Michael Welsh

3 months ago
51

Five-star rating · No written comment

Google review ↗

Kaleb Studebaker

4 months ago
52

Thank you for the 5-star rating — we truly appreciate your support! ⭐⭐⭐⭐⭐ It means a lot to our team, and we’re grateful for the opportunity to serve you. … More

Google review ↗

DEANNA BADER

4 months ago
53

Thank you for the 5-star rating — we truly appreciate your support! ⭐⭐⭐⭐⭐ It means a lot to our team, and we’re grateful for the opportunity to serve you. … More

Google review ↗

Greater Metro Detroit

Ready for service worth talking about?

Tell us what is happening and we will help you take the next right step.

Request service →Call 810-360-9664
Call nowRequest service